Privacy policy

This Privacy Policy ("Policy") describes how Tech Exons (Private) Limited, including its affiliates, ("Tech Exons" or "we" or "our") collects, uses, discloses, and processes personal information ("Personal Information") in connection with Tech Exons Portal/ ("Website" or "Site"), products and services (the "Services"). Please note that by using Tech Exons Site and Services, you are agreeing that you have read and agree to this Policy.

We believe Privacy Policies should be transparent, accessible and help you find the information you need. The information we collect and how we use it will depend on how you interact with us. See the definitions below to determine which type of user you are:

Candidates: Individuals Tech Exons has received information about for the purpose of using the Site or Tech Exons performing Services. This information may come directly from Candidates or indirectly through Clients or affiliates.

Clients: organizations or individuals that use the Services.

Site Visitors: Any individuals, Clients or Candidates accessing our Website are Site Visitors.

Workers: Workers are Tech Exons employees, contractors, directors or officers.

What we collect

We use several forms on this website and other methods to collect personally identifiable information and other Personal Information about the users of this website ("you" or "user"). The types of information we collect when you access the website may include, without limitation, the following:

1. Your name and company name.
2. Your email address.
3. Contact address.
4. Phone and fax numbers.
5. Any other details you provide in website forms.
6. Internet Protocol (IP) address used to access the website.
7. Contents of any queries submitted.
8. Clicked items on the website pages.

Additionally, we may gather other information not explicitly listed. When appropriate, we may share such collected data with affiliated companies or website monitoring firms solely for monitoring website use and traffic patterns. However, we strictly adhere to all applicable laws and regulations, some of which govern data collection, storage, usage, and dissemination.

The information collected may also be used to support our Client satisfaction efforts, and in the event that our business is partially or wholly acquired by a third party, we may disclose the data to them, provided they comply with our Privacy Policy.

We may use "cookies" on our website to maintain the current state of your visit, but we generally do not store Personal Information in these cookies. Some cookies are temporary and deleted when you close your browser, while others are persistent and stored for longer periods. Furthermore, we may collect certain non-personal data related to your website usage, such as browser information, keyword search history, operating system details, and the website accessed immediately before ours.

Non-personal data may be aggregated with that of other users and analyzed to maintain website flow and content. This anonymous, aggregated information may also support our commercial activities or serve other purposes.

Purpose of data collection

We collect your Personal Information at the request of our clients for the purpose of procuring a background report. The information gathered is necessary to process various checks, such as academic records, residential history, achievements, job performance, attendance, litigation history, personal background, credit reports, driving records, criminal history records, and other lawful regulatory compliance checks. Our services are exclusively provided to businesses with a legitimate and permissible purpose, either with your explicit authorization and consent or as required by regulatory obligations.

We ensure that only essential Personal Information required for the requested search is collected, following privacy principles that restrict our use to relevant processing purposes. Your data will not be processed in a manner incompatible with the purposes for which it was collected or authorized by you. These privacy principles remain in effect as long as we retain your information.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means

Tech Exons has implemented policies and procedures to guarantee that your data is consistent with its intended use. We prioritize data accuracy, completeness, and currency throughout its lifecycle. As custodians of your information, we employ reasonable and appropriate measures to safeguard it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Considering the risks associated with data processing and the nature of your information, we adopt and adhere to reasonable and suitable measures to comply with these provisions.

Tech Exons processes your Personal Information for various purposes, including providing our Services, communicating with you, ensuring security and fraud prevention, and complying with legal requirements. In certain cases, we may use your Personal Information for additional purposes, but only with your consent. Rest assured that we process your Personal Information in compliance with applicable laws and regulations.

We process your Personal Information under appropriate legal bases for various scenarios, including:

1. Improving your experience on our Website by collecting anonymized statistical data through cookies or similar technologies.
2. Managing your account, registration, and providing support and assistance
3. Communicating with our Clients or Candidates via email, telephone, or other electronic means related to the requested Services.
4. Sharing news and general information about our Services.
5. Generating a Candidate report if you have submitted a screening application with your consent, or at the request of our Client, and with your consent.

Information that we do not process

We do not collect, process, or disclose any Personal Information related to race, creed, color, ancestry, religion, ethnicity, sexual preference, family status or political affiliations. We do not knowingly solicit information from children.

How do we ensure your personal data is safe?

Tech Exons places a strong emphasis on safeguarding your personal data and has implemented comprehensive measures to ensure its security. These measures aim to prevent accidental loss, unauthorized access, misuse, alteration, or disclosure of personal data. To achieve this, the company employs a combination of information security practices, access controls, and physical security measures.

We ensure that any electronic transfer of personal data to or from its representatives is well-protected and compliant with relevant data protection laws. Additionally, the company adheres to any instructions provided by a data source regarding data transfer. We ensure physical, electronic and managerial procedures to safeguard and secure the information we collect. These measures include encryption, multi-factor authentication, and other proactive security measures to prevent unauthorized access and disclosure of your data. However, it's important to note that no security measures can guarantee absolute protection, as no system is completely immune to breaches. Therefore, it is recommended that you also take appropriate precautions to safeguard your information, such as protecting your passwords, accounts, phones, computers, and other devices against unauthorized access.

We collect information under the direction of our clients, and have no direct relationship with the individuals whose personal data it processes. Tech Exons provides you with a fair chance to correct, amend, or delete any inaccurate or incomplete information, except in cases where providing access would be unreasonably burdensome or expensive, and the risks to the individual's privacy outweigh the benefits. Additionally, the rights of other individuals must not be violated in the process.

Changes to our privacy policy

We reserve the right to revise this Privacy Policy from time to time in our discretion. If we modify this Privacy Policy, we will post the revised Privacy Policy, which will take effect immediately upon posting, and we may attempt to notify you of such change through your email address registered with us. It is your responsibility to periodically review this Privacy Policy.

Copyright

The copyright in all material provided on this site ("Site") is held by Tech Exons or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Company or the copyright owner. You also may not, without our permission, mirror any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws; the laws of privacy and publicity; and communications regulations and statutes.

Information sharing

To provide our Services, such as background reports, to our clients who request the results of the background search, we may use sub-contracted third-party partners or sub-processors to perform searches on our behalf. We only provide the minimum required Personal Information data to perform the background check carried out in the country that is requested. We do not share any data about you for any other purpose than what is required to perform the background check in that country. Once the details of the background search are conducted, we share that information with our client who requested the background search on your behalf. All such entities are contractually obligated to use and maintain the confidentiality of your information in a manner consistent with this Privacy Policy, which includes not sharing any such information with any other third parties. Except as described in this Privacy Policy, or required by law, we do not use or otherwise disclose any of your information provided or collected from our partners, sub-processors, or other sources.

User access and choice

You have the right to access and manage your Personal Information. If there are any changes to your personal details or if you no longer wish to receive our newsletters or marketing services, you can update, correct, amend, or remove your information by making the necessary changes on our member information page or by contacting us via email, telephone, or postal mail using the contact details provided below. We will respond to your access request within 30 days.

We will retain your information for as long as your account remains active or as required to provide you with our marketing services. Additionally, we may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Data retention

We will store and keep personal data that we process on behalf of our clients for the duration required to provide services to the respective client. We will continue to retain and use this Personal Information as necessary to fulfill our legal obligations, resolve any disputes, and enforce our contractual agreements.

Notice

Our background screening services involve gathering information on individuals for employment-related purposes. Personal data is provided to us by our clients to prepare a background screening report for them. This data may include employment history and other relevant credentials for prospective employment. Additionally, we may collect data from third parties to process various checks, such as academic, residential, achievement, job performance, attendance, litigation, personal history, credit reports, driving records, and criminal history records, among others.

As part of our process, we may contact prior employers and references and conduct personal interviews to obtain information about the applicant's character, reputation, personal traits, and lifestyle. All this information will be provided to our client, which is your current or potential employer, in one or more reports. We will only use this data to perform employment screening and credential verification services, including verifying the accuracy of Personal Information and checking references.

We are fully committed to complying with the General Data Protection Regulation "GDPR" for all applicable personal data received from the European Union. In certain cases, we may need to disclose Personal Information in response to lawful requests from public authorities, such as meeting national security or law enforcement requirements.

Before we share the collected information with our clients, they must certify to us that:

1. They will disclose to their applicants that a background investigation will be conducted and personal data may be gathered for the purpose of completing the background screening report.
2. They will obtain consent from the applicant before requesting a background investigation report.
3. They will not resell the background report to any third party.

Choice (opt-out of sensitive information)

If a consumer wishes to opt-out of any use of the information collected by us, they can notify us through the contact information provided on this website, indicating their withdrawal of permission or use of their data. Please note that opting out does not mean that the data will be immediately erased or deleted, as certain laws may require us to retain the data for a specified period.

However, upon receiving an opt-out request, the data will no longer be accessible or utilized by us for any purpose, nor will it be shared with any third party or the Client. Instead, the data will be securely stored on our systems for the remainder of the retention period, ensuring its protection and privacy during that time.

Security

Tech Exons implements thorough measures to safeguard personal and identifiable information, aiming to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. The Service employs encryption to secure sensitive data online, and offline, all user information is treated as strictly confidential within our premises. Access to personally identifiable information is granted only to employees with specific job-related needs, and strong password protection protocols are implemented on all computers. Employees are regularly updated on security and privacy practices, and the servers used to store personally identifiable information are maintained in a secure environment with appropriate security measures.

Recourse, enforcement, and gdpr compliance

We are dedicated to upholding the principles of the General Data Protection Regulation ("GDPR") and other applicable data protection laws. If you believe that your rights under the GDPR have been violated or if you have any concerns about the processing of your Personal Information, you have the right to lodge a complaint with the relevant supervisory authority. In the event of a data breach or unauthorized disclosure of your personal data, we will promptly notify you and the appropriate supervisory authority, as required by GDPR.

You have the right to exercise your rights under the GDPR, including accessing, correcting, amending, or deleting your Personal information, or withdrawing your consent. To do so, you can notify us through the contact information provided on this website. We will respond to your requests in a timely and transparent manner.

While we take reasonable measures to protect your personal data and comply with GDPR, it is important to note that no method of data transmission or storage can guarantee complete security. As a result, we do not accept liability for any unauthorized access, disclosure, or use of your personal data.

By using our services and providing your Personal Information, you acknowledge and agree to the terms outlined in this Recourse, Enforcement, and GDPR Compliance section. If you disagree with these terms, please refrain from using our services or providing any Personal Information.

How to contact us

If you have any questions, concerns or complaints about our Policy or handling of your Personal Information, or if you would like to access or update Personal Information that is not available via the Candidate portal, submitting a request via our support portal is the best way to contact us. You may also contact us via the following methods:

Tech Exons (Private) Limited
Attn: Privacy Questions
2nd floor plot 100 C,
11th Commercial Street,
Phase 2 Ext.,
Defence Housing Authority,
Karachi 75500,
Pakistan.
Email: [email protected]

In addition to those rights, you have the right to contact your relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.